Evenflo has issued a recall affecting an estimated 60,000 REO by Revolve360 child car seats after a safety test determined the products failed to meet federal requirements. Company officials say the recalled seats can experience an unexpected shift in the headrest, a condition that could increase the risk of injury to a child in the event of a crash. The recall applies to seats sold in a variety of colors and follows the routine safety testing that accompanies consumer child restraint products.
The recall targets a set of named REO styles and their associated model numbers. The affected models are REO – Nantucket (CS260212537), REO – Dancers (CS260212538), REO – Chelsea (CS260212539), REO – Holden (CS260212536), REO – Brookline (CS260212521) and REO – Lenox (CS260212522). These specific designations identify the seats that are part of the company’s action; owners who possess REO seats matching these names and numbers are included in the recall population.
Company statements about the action note that the concern centers on the headrest assembly. In the safety test that prompted the recall, the headrest was found to be capable of shifting unexpectedly under certain conditions. Evenflo has said that movement of the headrest can compromise the protective position of the child and thereby raise the likelihood of injury during a crash. The recall notice describes the condition as a noncompliance with applicable federal requirements identified through testing.
At the time of the announcement, Evenflo indicated that a remedy for the defect is still being developed. No repair procedure or replacement part has been finalized for distribution yet. The company has outlined a plan to notify owners and to provide further instructions once a corrective remedy is ready. Additional communications will follow the initial round of notification to supply the details consumers will need to resolve the safety issue.
Evenflo also said it will reimburse those who already paid out of pocket to have the recall condition repaired, within a specified reimbursement period. The company’s reimbursement window covers expenses incurred between Jan. 1, 2025, and Aug. 1, 2026. That means owners who paid to correct the headrest issue during those dates may be eligible for compensation under Evenflo’s stated reimbursement plan, subject to the company’s claims process once it is announced.
Letters notifying owners of the recall and the safety risk are expected to be mailed beginning Aug. 17. That initial mailing will inform affected consumers about the condition and provide information about next steps. Evenflo has said it will send additional letters when a formal remedy becomes available so that owners have the instruction and resources needed to address the recall.
Front view of an Evenflo REO by Revolve360 child car seat — one of the models included in the company’s recall, showing the 5‑point harness and cup holders.
Owners who believe they may have one of the recalled seats should compare the model name and model number on their product to the list of affected REO styles and numbers provided by the company. The recall notice emphasizes the specific model identifiers listed by Evenflo; matching both the model name and the model number will establish whether a particular seat is included. Consumers will receive official instructions in the recall notification letters mailed beginning Aug. 17, and further guidance will be issued when the remedy is completed.
This action covers a defined population of REO by Revolve360 seats in several colorways and is limited to the models and numbers specified by the manufacturer. Evenflo’s recall announcement reiterates that the headrest movement identified in testing represents the reason for the recall and that the company is working to develop and distribute a fix. Reimbursement for eligible out-of-pocket repairs during the Jan. 1, 2025 to Aug. 1, 2026 window has been pledged, and owners can expect written notification to arrive starting Aug. 17, with follow-up communications once the corrective remedy is available.
The National Highway Traffic Safety Administration lists the action as NHTSA ID 26C004000 and identifies the recall population as 59,661 seats; Evenflo’s filing shows the affected REO models were manufactured between March 1, 2025 and June 30, 2026 and were sold in the United States and Canada beginning March 2025.
Evenflo says the headrest issue occurred only when the headrest was set to its highest adjustment positions (positions 10 and 11 in forward‑facing mode and position 11 in rear‑facing mode) and that the seat can continue to be used safely when the headrest is set to positions 1–9 in forward‑facing or 1–10 in rear‑facing; the company also reports no injuries related to this condition.
Evenflo asks owners with questions to contact its ParentLink Consumer Care team at 1‑800‑233‑5921 (U.S.) or 1‑800‑265‑0749 (Canada) or by email at parentlink@evenflo.com, and it is encouraging owners to register their seats so they can be notified directly when the free remedy is available.